Not resolved
Customer service
Product or Service Quality

My daughter's bicycle was stolen yesterday. On a hunch due to the proximity of their store to our home, I went there and found my daughter's bike.

While the store management claimed they gave the suspect nothing for the bike (their story was they have too many right now), it was clearly out with the other bikes for sale, though no price tag was on the bike yet as it was just brought in about fifteen minutes before I arrived. When I spoke to their district manager, he was less than helpful when I complained that this woman was a frequent visitor to their store, has multiple theft charges pending, and they didn't seem too concerned with the apparent fact that they are taking in stolen property. I explained to the manager that often petty theft goes unreported, but if a 40+ year old woman who looks homeless comes in with a $400 cell phone and a kid's bike, it should raise some alarms. They didn't care.

Don't do business with this place. If you buy there, you are probably buying stolen items.

Reason of review: possible dealing in stolen goods..

Monetary Loss: $75.

Preferred solution: Let the company propose a solution.

I didn't like: Management response to dealing in a stolen item.

Company wrote 0 public responses to the review from Dec 14, 2016.
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