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Contact Value Pawn And Jewelry Customer Service

Value Pawn And Jewelry Phone Numbers and Emails

Toll-Free Number:

  • (855) 366-3279
Call customer service
Send Message

Customer Service:

  • (855) 241-1261
  • (813) 983-7296

Value Pawn And Jewelry Emails:

Customer Service
Legal
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Value Pawn And Jewelry Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Value Pawn And Jewelry is 8553663279. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call Value Pawn And Jewelry mainly because of product/ service, staff, payments and charges.

View full overview ›

How to Contact Value Pawn and Jewelry Customer Service?

Most Popular Number:

(855) 366-3279
Total calls: 239 Issues resolved: 3 Last call: Nov 30, 2025

The Value phone number for customer service inquiries is 1-855-366-3279. The customer care advisors at this helpline will answer your questions and explain the details of the deal. You can also use this number to learn about payment options and the evaluation process. The same phone line can be used to file a complaint or share your suggestions with the support team. To learn more about the partnership with Value Pawn and Jewelry, contact the Investor Relations Department at 1-512-314-2220.

To find a specific store’s phone number, click the Find a Location button at the top of the company’s website and select the store you are interested in.

You can email the Value Pawn and Jewelry support using the following address: customerservice@ezcorp.com. The customer care agents are ready to handle your concerns, complaints, and suggestions sent to this email. You can also use this address to request general information about the company and its services. If you want to learn more about the items you can pawn and the evaluation process, the professional advisor will be ready to explain the details and benefits. You can also email the Help Center team using the online form on the company’s website. To discuss the Investor Relations inquiries, write to investor_relations@ezcorp.com. For questions regarding the Privacy Policy, email compliance@ezcorp.com.

The Value Pawn corporate office address to mail the customer service is Value Pawn, Attn: Customer Service, 2500 Bee Cave Rd, Bldg 1, Suite 200, Rollingwood, TX 78746, United States. You can send your concerns, complaints, and compliments to this office for the support team to handle. You can also mail official correspondence and documentation to the mentioned Pawn headquarters. The Privacy Policy questions and Data Protection requests can be sent to the Legal Department at this address.

To check the Value Pawn and Jewelry locations in your area, visit the company’s website and click the Find a Location link in the top right corner of the homepage.

The Value Pawn and Jewelry hours on weekdays may differ depending on the store’s location. Some stores are open Monday through Saturday between 9 a.m. and 7 p.m. ET. You can visit other company’s locations Monday through Saturday between 10 a.m. and 7 p.m. ET. However, the Value Pawn Sunday hours for all the company’s branches are the same: between 12 p.m. and 5 p.m. ET. To check the business hours of a specific store, visit the Value Pawn official website and click the Find a Location link. Select the store you are interested in and click the Store Details button to see its hours of operation.

PissedConsumer Club

Contact Information

Value Pawn And Jewelry Website:

Value Pawn And Jewelry Help Center:

Corporate Office Address:

Customer Service
2500 Bee Cave Rd, Bldg 1, Suite 200
Rollingwood, Texas 78746
United States

Other Info (opening hours):

Other Locations:

510 Kenhorst Plaza

Reading PA 19607


102 South Hasler Boulevard

Bastrop TX 78602


6904 Cameron Road

Austin TX 78752


516 Leander Road

Georgetown TX 78626


8409 North Lamar Boulevard

Austin TX 78753


201 West Houston Street

Beeville TX 78102


2209 East Riverside Drive

Austin TX 78741


210 North Gregg Street

Big Spring TX 79720


1303 South Fort Hood Street

Killeen TX 76542


4213 South Clear Creek Road

Killeen TX 76549

More contact details

Value Pawn And Jewelry Rating Based on 57 Reviews

Rating details

1.7
more details
Product or Service Quality
Price Affordability
Customer service
Value for money

Rating stats

Rating trend

Summary of Value Pawn And Jewelry Customer Service Calls

292 TOTAL
CALLS
02:13 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Value Pawn And Jewelry?

Product/ Service Question:

  • “Complaint, pawned my lawnmower and they did it as a sale.and now saying once it comes up they will sale it back to me”
  • “Complain”
  • “Withdraw of 401k”

Staff Question:

  • “Bad customer service”
  • “Complete store manager, Elizabeth Brandon, Florida”
  • “Horrible customer service”

Payments and Charges Question:

  • “Lost receipt for returned item”
  • “Debit card transactions”
  • “Payments”

Request for Information Question:

  • “Ask about a purchase”
  • “Your team in Miami sold my computer with all my sensitive information on there, my banking information, sensitive photo album and other personal info”
  • “About a Layaway”

Employment Question:

  • “Employment”
  • “Management doesn't know her job”
  • “13th avenue 7th avenue pawn shop I'm having problems with one of your employer's and it's been going on for a time now and I know the manager is not here right now so I was calling to inform or talk to somebody that could handle the situation a litt”

Refund Question:

  • “I was not refunded after returning item”
  • “There store won't refund my deposit on a ladaway”
  • “Refund”

Return/ Replace Question:

  • “I'm at one of your stores and they refused to return my money”
  • “Return”

Cards Question:

  • “Noncooperative employee regarding identifacation card”
  • “Issue with lana card”

Other Question:

  • “I have items in layaway”
  • “I have items in the pawn shop on layaway”
  • Miss treated customer 196 power line Road Pompano Beach

Compare Value Pawn And Jewelry Customer Service To

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